Privacy Policy

Last updated: 29 September 2026

Introduction

Mellow-nest respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website or services.

Information We Collect

We may collect the following types of information:

Personal identification information: name, email address
Programme selection and enquiry details
Technical data: IP address, browser type, device information
Usage data: pages visited, time spent on site, navigation patterns

How We Use Your Information

We use collected information for the following purposes:

To respond to your programme enquiries and provide requested information
To communicate about our training services
To improve our website functionality and user experience
To analyse site usage and enhance our offerings
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal grounds:

Consent: when you submit enquiry forms or accept cookies
Legitimate interests: to improve our services and communicate relevant information
Legal obligation: to comply with applicable laws and regulations

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Service providers who assist in operating our website and delivering services
Legal authorities when required by law

Your Rights

Under data protection legislation, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at [email protected]